Our methodology provides the techniques and resources to build engaging conversational applications that can grow gracefully as the end users of speech technology come to accept, expect, and soon demand, more natural interaction.

We focus on two components of the problem that can be characterized as engines and tools.

• ejEngine: Conversation Management
• Isolates base technologies
• Separates linguistic and functional development
• Combined with ASR, TTS, and domain definitions, it is a conversation player
• Object-oriented model
• ejTools: Conversation Analysis
• Uses the results of an instrumented ejEngine
• Browser oriented, familiar controls
• Measure (better if? weakest point?)
• Conversation Compilers
• Describe conversations in rich high-level terms then ejCompile them to run on the simpler and abundant VoiceXML servers. This is comparable to the way C++ code is compiled to run as primative CPU machine instructions. And, of course, we would never dream of creating or maintaining this code at the lower, machine instruction level.